| Issue ID | 945870 |
| Internal NHTSA # | 10479969 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2012 |
| File date | 17/02/12 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Vehicle loses power after a few hours of driving. This problem does not show any error message on the dashboard, and the dealer cannot fix this problem after multiple attempts. Last trip to the dealer which was 2 weeks ago, they insisted that nothing was wrong. Here are examples of how serious the problem is, i was stranded and had to shut the car down for 30 - 45 minutes to let the car reset before continue driving. I was stranded on grapevine while driving back from san francisco to los angeles. The car could barely pull itself up the hill, and freeway 5 was under construction without much service lane that i can pull out. I got lucky and got to pull out before big rig slam into my back. This car will sporadically loses power on surface street which almost landed me into a head on collision while trying to make left turn across oncoming traffic because it will not move forward. Currently, my car has about 8000 miles. I have been contacting mbusa, but there is no sense of urgency on their end. I filmed and took photos while the problem is in session because car computer will not log any. Http://www. Youtube. Com/watch? Feature=player_embedded&v=opqqfzt8zow http://www. Youtube. Com/watch? Feature=player_embedded&v=uzedc-tncsu http://www. Youtube. Com/watch? Feature=player_embedded&v=m_zwnzwz_ly i have a bit more videos and photos, but they are just the repetitive of what i posted above. I posted pictures on the mbworld forum. Http://mbworld. Org/forums/new-m-class-w166/466026-so-many-problems-my-2012-ml350-bluetec. Html [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ANGELES, CA |
| VIN pattern | 4JGDA2EB9CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |